The talk will take place in CSG001 and everybody is welcome!
Nicola Quinn is the Customer Experience Manager for RBS's flagship insurance brands - Churchill Insurance, Direct Line and Privilege. Her current role champions the interest of customers across the business, having a major impact on usability, and customer interaction. Previously she has worked as an Information Architect, User Experience Designer, Interaction Designer and Usability Consultant. Past clients have included Nokia, Lynx, Cornetto, Cancer Research UK, BBC, and Logitech. She has also spent time as a researcher at the Interaction Design Centre, Limerick. She recently co-authored a chapter for The Handbook of Computational Arts and Creative Informatics. She is a professional member of the Usability Professional Association, London Information Architects, and ACM Special Interest Group in Computer Graphics.
In her talk, Nicola will refer to how she got her UX/IA roles, where to begin, what to expect, types of roles, and in general to her experience of looking for and finding an interesting job in London.
(Photo: Nicola presenting the Phantom to visitors at the IDC Open Day back in June 2005)
